FAQs

What Shipping Methods Are Available?

The method of Shipping & choice of shipping partner primarily depends on the product & the shipping location. Currently our delivery partners includes names like Indian Post, Delhivery, DTDC, Anjani Couriers, Mahaveer Couriers, TrackOn.

Do You Ship Internationally?

Currently we are shipping in India, besides we are in a process to start shipping internationally to Nepal, Bangladesh & Sri Lanka.

How Long Will It Take To Get My Package?

Shipping & delivery times varies from location to location and the product ordered. In majority of the cases products are specially procured within India or Imported depending on the product & brand. The dispatch of ordered product typically varies may anywhere from 3 days to 45 days.

What Payment Methods Are Accepted?

One can pay online through either Credit card or Debit card.

Is Buying on www.elisakits.in is Safe?

Yes.. it is absolutely safe buy & shop on https://elisakits.in. We are integrated with secured payment gateway.

How do I place an Order?

One can simply select the products one wishes to buy and once the payment is made and the order stands placed.

How Can I Cancel Or Change My Order?

It is not possible to change or cancel the order as the product are specially ordered and procured on demand

Do I need an account to place an order?

We have made it mandatory to open an account and verify your contact details before placing an order from this website. This is to ensure that user has hassle free experience in terms of tracking and delivery of the order placed.

How Do I Track My Order?

Order can be tracked from tracking details.

How Can I Return a Product?

Products ordered are non-returnable. These diagnostic test kits are specially ordered for you and are temperature sensitive in nature and once sent cannot be returned.